Autonomous Customer Operations, Tailored for Every Vertical.
Pre-trained intent taxonomies, deterministic tool execution schemas, and verified high-throughput capacity blueprints. Deploy production multi-agent playbooks in days rather than quarters.
Turn Messy Conversations Into Predictable Revenue.
Watch how Switchboard handles real customer conversations, automates triage, and coordinates workflows across your systems in real time.
Customer Lifecycle: Unified Inbox to CRM & Workflows
Interactive Product WalkthroughClick to watch
Turnkey Interfaces in Live Production
Explore the sovereign UI across helpdesk inboxes, automated retention triggers, and EHR/CRM integration canvases.
Unified Omnichannel Helpdesk & Real-Time AI Triage
WhatsApp, Instagram DM, Web Chat, and SMS merged into one sovereign inbox with sub-second AI triage.
Unified Inbox: Live WhatsApp inbound conversation triaged autonomously in 0.8s with full CRM context.
Inbound messages classified in under 800ms with 99%+ confidence before routing.
WhatsApp, Instagram, Web, and SMS threads combined into one unified customer history.
Agents take over complex matters with full conversation transcripts and tool history.
Autonomous Clinical Front Desk & No-Show Recovery
Intake, insurance pre-check, and automated schedule optimization
Engineered for multi-clinic dental and medical groups. Triage patient urgency, verify insurance eligibility, capture digital intake forms, and recover canceled slots across WhatsApp, SMS, web, and voice AI.
Supported Systems:
Clinical Symptom Triage, Rx Refills & Follow-Ups
HIPAA-ready BYOC deployment with strict de-identification rules
Triages incoming patient concerns with strict guardrails, handles prescription refill requests, and automates post-procedure follow-ups with clinician escalation.
Supported Systems:
Closed-Loop Order Resolution & Proactive Retention
Unified customer record across support tickets and lifecycle campaigns
Handles order-status inquiries, instant returns, and exchange label generation while syncing customer lifetime value (LTV) directly to proactive SMS/email retention drips.
Supported Systems:
Ethical Lead Intake, Conflict Check & Billing Capture
Convert inquiries into consultations while preventing billable hour leakage
Conducts first-pass conflict-check name matching against your matter database, schedules paid consultations, and logs every substantive client inquiry to timesheet drafts.
Supported Systems:
Autonomous Dispatch, Milestone Tracking & Exception Alerts
Direct TMS and telematics sync with zero dispatcher overhead
Provides real-time container and truckload status directly from TMS/ERP webhooks across WhatsApp, Telegram, email, and SMS. Instantly routes weather or customs delays with proactive driver updates.
Supported Systems:
Conversational KYC, Document Routing & Compliance Audits
Guided identity checklists with strict cryptographically isolated database schemas
Automates identity verification document intake, financial statement uploads, and customer onboarding status updates with immutable audit trails.
Supported Systems:
Discovery Intake, Proposal Automation & Retainer Renewals
Keep client operations responsive across web, WhatsApp, and email
Qualifies high-intent client inquiries, routes proposal follow-ups, and manages retainer renewal notifications seamlessly across all communication channels.
Supported Systems:
Proprietary ERP/CRM Co-Design & Custom DAG Architecture
Have unique databases or non-standard protocols? We build custom connectors in days.
Work directly with Switchboard solutions architects to co-design bespoke multi-agent topologies, custom webhook receivers, and dedicated integration engines for proprietary architectures.
Supported Systems:
Why Pre-Built Industry Playbooks Beat 6-Month Custom Projects
Building multi-agent routing from scratch requires months of prompt tuning, brittle Zapier glue, and custom database schemas. Switchboard starts you on Day 1.
Pre-Tuned Intent Taxonomies
Avoid starting with blank system prompts. Industry packs include hundreds of validated intent boundaries, clinical triage safeguards, and retail return workflows.
Deterministic Tool Schemas
Production connectors (Shopify, AthenaHealth FHIR, Clio, Motive) and extensible webhook adapters execute with strict HMAC-SHA256 signatures and atomic deduplication. Partner-gated systems (Dentrix, Epic) are mapped via custom onboarding bridges.
Zero Per-Resolution Penalties
Unlike legacy helpdesk AI add-ons that penalize resolution volume at $0.99 per ticket, Switchboard offers predictable flat platform licensing with unlimited agent seats.
Deploy Your Industry Blueprint in Under 48 Hours
Connect with a Switchboard solutions architect to review your existing customer channels, map your enterprise systems, and lock in the $299/mo pilot welcome offer.